Bioflamm Customer Service
Thanks to our many years of experience, we are your reliable partner for services related to Bioflamm systems. Our services range from the supply of spare parts and maintenance to troubleshooting and operational optimization. Short response times and fast, sustainable troubleshooting are key factors in our service business. To keep downtime to a minimum, our experienced specialists are always at your disposal.
Spare parts
Thanks to our high spare parts availability, we can deliver the parts you need worldwide. To further increase the operational reliability and availability of your system, we will be happy to advise you on putting together customized spare parts packages.
Your
- Fast spare parts availability thanks to our own spare parts warehouse
- Spare parts packages tailored to your needs
- Increased operational reliability and system availability
- Competent advice from qualified specialists
- Web shop for spare parts (still under construction)
Maintenance
By signing up for a maintenance package, you can achieve maximum availability for your system.
A maintenance contract with us ensures regular inspection and maintenance of your Bioflamm system. At the same time, you have the option of proactively planning upcoming repairs, thereby minimizing unplanned downtime.
Our services:
- Free telephone support (during business hours)
- Unlimited contract term (minimum term 1 year, can be terminated at any time)
- Contract can start at any time (regardless of the age of the system)
- Regular inspection and maintenance (once a year) included
- Inspection and maintenance according to inspection and maintenance checklist
Your advantages:
- High operational reliability and system availability
- Maintenance of the highest technical and safety standards
- Efficient, gentle operating behavior to extend the service life of the system
- Proactive resource planning and scheduling of maintenance
- Reduced planning and monitoring effort for the operator
Modernization of control and operation optimization
Bring your system up to the latest state of the art and implement Bioflamm heating modernization. The costs are significantly lower than for a new purchase. This considerably extends the service life of the furnace and significantly reduces operating costs.
Retrofit Bioflamm heating boilers: Control conversion At Schmid, we have developed customized conversion kits. These are installed and tested by experienced Bioflamm technicians to guarantee maximum performance.
Your advantages:
- Spare parts availability guaranteed
- Downtime due to defective parts reduced
- Support from experienced Bioflamm technicians
- Monitoring of the system via PC, tablet, or smartphone
- Fault messages can be sent directly to your device
- Live updates online
- Data storage for relevant system information
- Remote
- Integrated cascade control for multiple boilers
We monitor and optimize your system online (ignition behavior, load operation, behavior analysis, exhaust gas values, wear, etc.). This optimizes the system’s economic efficiency. Modernize your Bioflamm heating system now with the retrofit and benefit from maximum efficiency, reliability, and low costs!