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Bioflamm Service

We offer comprehensive services to ensure the optimal operation of your heating system. Thanks to our high level of spare parts availability and many years of experience, we guarantee fast response times and short downtimes. Our services include maintenance, troubleshooting, operational optimization, and the supply of customized spare parts packages.

  • Bio­flamm traverse grate firing

  • Bio­flamm integral combustion

Bioflamm service at a glance

Since Bioflamm GmbH, Overath, ceased trading, we have been offering services for Bioflamm systems through our German branch in Filderstadt. The Schmid service team includes several long-standing and experienced former Bioflamm employees. Talk to us – we have the right solution for you.

  • REPLACEMENT AND WEAR PARTS
    If the worst comes to the worst, we can help you with the right replacement and wear parts. We keep all common standard parts in stock for you. We offer a wide selection of cast grate bars, thermocouples, lambda probes, isolating amplifiers, level sensor arms, ignition blowers, grate roller blocks, sealing cords, hydraulic components, flange bearings, ZRS sealing lips, boiler brushes, level sensors, contactors, and control modules. We manufacture and procure individual parts such as ash and fuel screws, gear motors, and fan drive units to your specifications.
  • CHAMOTTE RENOVATIONS
    We have a wide range of chamotte bricks, door modules, insulation mats, and refractory materials of various qualities. Our refractory specialist knows the characteristics of Bioflamm fireclay coatings from decades of experience. He will inspect your plant and explain the options and scope of a partial or complete refurbishment. On request, you will receive a non-binding quote.
  • RE-ADJUSTMENTS
    Stable operation of the boiler system requires perfect adjustment of all parameters. Wood combustion is a complex system and the range of available fuels is very wide. We help you troubleshoot or adjust the parameters to the current fuel and individual conditions. We prepare your system for official emission measurements and accompany you during these if desired.
  • MAINTENANCE AND CLEANING
    Economical operation is only possible if your combustion plant is in perfect technical condition. It is often only when a fault occurs that you realize how important your heating system is. We offer preventive maintenance contracts with various modules, from inspection and emission maintenance to system cleaning and full maintenance. You determine the intervals and scope. Regular checks increase operational reliability, ensure optimum efficiency, and achieve low emission values.
  • CONTROL AND REGULATION
    The heart of every combustion plant is its control and regulation system. From the old time-clock control to modern PLCs with touchscreens, several variants and control generations are in use today. We can help you with available replacement modules or exchange your old control system for a Schmid control system of the latest generation. This not only saves you the hassle of having to source hardware that is no longer available or dealing with unwanted dependencies. It also means you can call on our trained control and service technicians for support.
  • PLANT RENEWAL
    At the end of its technical service life, we will be happy to replace your Bioflamm plant with a new Schmid boiler that meets the latest technical standards. It is often possible to continue using parts of the system peripherals. We check and upgrade the existing components and work with you to develop a suitable system concept. Our services include checking available subsidies, CAD installation planning, assembly, and commissioning of the new system. We would be happy to show you comparable reference systems.
Ein Mann sitzt vor 2 Computerbildschirmen und hat den Telefonhörer in der linken Hand.

All-round sup­port – to pre­ser­ve your in­vest­ment


High system availability and expert advice are among the most important factors in the service business. Our experienced specialists are at your disposal to carry out maintenance, analyze malfunctions, and prepare spare parts quotations.

Mann bedient Steuerung PersonalTouch visio auf digitalem Display an einem elektronischen Schaltschrank, um die Holzheizung zu bedienen.

Trai­ning

As a customer-oriented company, Schmid offers practical in-house and on-site training. Our training offers can of course be adapted to individual needs. For example, in addition to a detailed explanation of the function and maintenance of the various plant components, an operator training course also includes in-depth knowledge of the control system, process engineering, and information and measures for troubleshooting.

To the training overview

Carpentry Sie­ring, Som­mer­feld

“We depend on reliable heat generation for our drying chamber. The 20-year-old Bioflamm heating system is still doing its job. For service, we now rely on Schmid, with contact persons we know and a high level of technical expertise.”

Sawmill Schwa­de­rer, Neu­en­stein-Neu­reut

“We were able to rely on the help of Schmid when renovating our Bioflamm pre-combustion system. Mr. Wendenburg knew exactly how to restore the system to a reliable condition. The installation was completed quickly, and the adjustment by Mr. Zubel, who was very familiar with our control system, went perfectly.”

EDG Energy service company Rhein­hes­se-Nahe mbH, Nie­der-Olm

“As a municipal heat supplier, we operate 11 Bioflamm plants with local heating networks. To ensure that we can continue to operate reliably and economically, we have enlisted the services of Schmid.
Cooperation and communication are simple and straightforward. With the former Bioflamm employees, we had experienced specialists for the assessment, refurbishment, and renewal of our plants.”

We­ber­Haus GmbH & Co. KG, Wen­den

“The control system for our old Bioflamm heating system was getting on in years and quite prone to malfunction. To ensure safe operation again and make the system even more efficient and energy-saving, we decided to have the control system replaced by Schmid.
Thanks to their experienced staff, the transition went smoothly.”

Municipal utilities, Eslohe

Gemeindewerke Eslohe has been operating a municipal local heating network for 22 years now, supplying municipal properties. After 20 years, we decided to replace the old Bioflamm wood chip heating system with a low-maintenance and significantly more efficient heating system from Schmid. In addition to the new heating system, a buffer tank was also installed, which further increases the effectiveness of the Schmid heating system. The fuel conveyor technology and the fine dust filter could continue to be used. Installation in the existing heating center was possible without any problems. The cleaning and maintenance effort is now significantly lower. The efficiency of the system has also been increased.

Bioflamm Customer Service

Thanks to our many years of experience, we are your reliable partner for services related to Bioflamm systems. Our services range from the supply of spare parts and maintenance to troubleshooting and operational optimization. Short response times and fast, sustainable troubleshooting are key factors in our service business. To keep downtime to a minimum, our experienced specialists are always at your disposal.

Spare parts

Thanks to our high spare parts availability, we can deliver the parts you need worldwide. To further increase the operational reliability and availability of your system, we will be happy to advise you on putting together customized spare parts packages.

Your

  • Fast spare parts availability thanks to our own spare parts warehouse
  • Spare parts packages tailored to your needs
  • Increased operational reliability and system availability
  • Competent advice from qualified specialists
  • Web shop for spare parts (still under construction)

Maintenance

By signing up for a maintenance package, you can achieve maximum availability for your system.

A maintenance contract with us ensures regular inspection and maintenance of your Bioflamm system. At the same time, you have the option of proactively planning upcoming repairs, thereby minimizing unplanned downtime.

Our services:

  • Free telephone support (during business hours)
  • Unlimited contract term (minimum term 1 year, can be terminated at any time)
  • Contract can start at any time (regardless of the age of the system)
  • Regular inspection and maintenance (once a year) included
  • Inspection and maintenance according to inspection and maintenance checklist

Your advantages:

  • High operational reliability and system availability
  • Maintenance of the highest technical and safety standards
  • Efficient, gentle operating behavior to extend the service life of the system
  • Proactive resource planning and scheduling of maintenance
  • Reduced planning and monitoring effort for the operator

Modernization of control and operation optimization

Bring your system up to the latest state of the art and implement Bioflamm heating modernization. The costs are significantly lower than for a new purchase. This considerably extends the service life of the furnace and significantly reduces operating costs.

Retrofit Bioflamm heating boilers: Control conversion At Schmid, we have developed customized conversion kits. These are installed and tested by experienced Bioflamm technicians to guarantee maximum performance.

Your advantages:

  • Spare parts availability guaranteed
  • Downtime due to defective parts reduced
  • Support from experienced Bioflamm technicians
  • Monitoring of the system via PC, tablet, or smartphone
  • Fault messages can be sent directly to your device
  • Live updates online
  • Data storage for relevant system information
  • Remote
  • Integrated cascade control for multiple boilers

We monitor and optimize your system online (ignition behavior, load operation, behavior analysis, exhaust gas values, wear, etc.). This optimizes the system’s economic efficiency. Modernize your Bioflamm heating system now with the retrofit and benefit from maximum efficiency, reliability, and low costs!

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